Customer Testimonials

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Google May 15, 2024

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Google May 14, 2024

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Google May 6, 2024

Nice place good service

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Google May 3, 2024

Excellent Costumer Service

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DealerRater May 2, 2024

I have been with Byers Jeep for over 15 years. They have always treated me with first class service.

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Google May 2, 2024

Quick and painless purchase.

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Google Apr 20, 2024

Greg and everyone were just wonderful. I will be back for my next car.

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DealerRater Apr 18, 2024

Pretty nice place for the area : I’m from 40 miles south: pretty great people to work with:

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Google Apr 17, 2024

Byers Was great To get a car from. I live a couple hours away, and I was set up an appointment to look at a car and the dealer salesman had it washed and cleaned and ready to test drive. After we test drove the car. The paperwork went smooth. I was very happy with everything.

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Google Apr 13, 2024

I bought a site unseen Dodge Challenger Skat Pack from Byers on the other side of the country. Salesman and finance guy were super nice, respectful and honest. Also very fast response time on emails and phone calls. I paid under blue book foe a super low miles car. After purchasing a warranty through Dodge (they did the leg work for me) I was right in line with blue book, granted I had to pay a shipping Co. to bring it from OH to WA... but that's a me problem not a them problem. Overall 9 out of 10. A couple ...

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DealerRater Mar 24, 2024

Professional experience and a personal relationship with a family brotherhood alliance which made me comfortable.

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Google Mar 20, 2024

Good Job To Everyone That Tooken Care Of My Chrysler 300 From Them Devils At Firestone On Main Street Reynoldsburg,Ohio That Had Mess Everything Up On My Baby Blue. Chrysler 300.

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Google Mar 7, 2024

The wife and I drove over two hours to purchase a vehicle at Byers Chrysler Jeep Dodge Ram.With a great selection of vehicles and a courteous,knowledgeable,professional staff from top to bottom we left feeling very content.It's no secret as to why they've been in business for so long. A special thank you to the manager Jeff,Aaron in finance and Jake in sales at Byers for the great customer service experience.We look forward to being repeat customers.

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Google Mar 6, 2024

Very polite and knowledgeable. Took great care of me.

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Google Mar 2, 2024

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Google Feb 28, 2024

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Google Feb 26, 2024

Great dealership with a friendly and knowledgeable staff. Our vehicle selection was easy based on the information provided on our vehicle.

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Google Feb 26, 2024

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Google Feb 26, 2024

Richard is the best car dealer I know. We bought pur first jeep from him and our last. He is honest and straight forward. I would not go anywhere else.

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Google Jan 31, 2024

Great service, and they offered Ubers to and from my home for getting the vehicle.

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Google Jan 23, 2024

Great dervicey

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Google Dec 31, 2023

The tech, Alan McClintock went out of his way to help me get my Jeep back on the road. I usually expect to get hung out to dry going to the dealership for any type of maintenance, but Alan went the other way with it. He listened to my concerns and did everything he could to help me out. Don’t know if it was because it was around Christmas but if Alan’s (and Brittany’s) attitudes/performance are the norm, this is a business that is going to last and I will definitely be seeing them again. Thank ...

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Google Dec 26, 2023

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Google Dec 25, 2023

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Google Dec 16, 2023

They have earned some life long customers after my experience here! The GM David and the Sales Specialist, Greg were AMAZING to work with. They made the process quick and easy, but they were also very helpful when I really needed it. Everybody else involved was awesome as well, give the whole staff props!!! Thanks to everyone I spoke to, I left with my first car yesterday! I will be recommending to all family and friends, and will DEFINITELY be back in the future.

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Facebook Dec 16, 2023

They have earned some life long customers after my experience here! The GM David and the Sales Specialist, Greg were AMAZING to work with. They made the process quick and easy, but they were also very helpful when I really needed it. Everybody else involved was awesome as well, give the whole staff props!!! Thanks to everyone I spoke to, I left with my first car yesterday! I will be recommending to all family and friends, and will DEFINITELY be back in the future. It won’t let me add a picture of my new baby, but just know I ...

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Google Dec 13, 2023

The service department is so helpful! I have visited here several times for different issues and every team member I've interacted with is professional, knowledgeable, and friendly. The turnaround on service is very prompt. I will return here again for service and recommend to others.

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Google Dec 12, 2023

I went here to get an oil change and tire rotation. While I waited, I was able to sit in the customer lounge area and work. I took my laptop, plugged into one of the convenient outlet stations, and connected to the guest wifi. I also drank a cup or two of the coffee that was provided. I think I was in and out within about an hour and 15 minutes. That was good considering there were at least a half dozen people there besides me. I saw them give updates to those that were having more extensive work than me. ...

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Google Dec 7, 2023

Ian Clarke was my sales professional and was helpful from start to finish. Very knowledgeable and passionate through the entire process. Thank you Ian!

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Google Dec 3, 2023

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Google Nov 18, 2023

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Google Nov 17, 2023

Had a recall on my Jeep Wrangler, called to ask about it and was given a quick appointment and repair by Marcus. Emphasis on the “quick”! Really appreciated the speedy and great service. No more death wobble on my Jeep!

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Google Nov 6, 2023

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Google Nov 2, 2023

Stopped by to look at a Jeep I saw on line. Deals that they had on line were all honored. Friendly service and very helpful. Traded for new Jeep and walked out very happy.

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Google Nov 2, 2023

This is definitely my go to dealership when purchasing a vehicle. From beginning to the end it's always a smooth process. Ask for Rawling.....Best salesman ever!

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Google Oct 28, 2023

Thanks Marcus Williams

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DealerRater Oct 27, 2023

Everyone was very pleasant, especially the sales man. It was all hassle free from start to finish.

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DealerRater Oct 26, 2023

The team at Byers could not have been more wonderful! I just purchased my 2nd Jeep Grand Cherokee from that dealership...the entire staff is so friendly and knowledgeable about the vehicles. You feel like you are buying from family. They are not pushy and never made me feel like I had to rush to make a decision, they were just there to answer questions and give me the opportunity to take my time on this significant purchase. Buy from Buyers is my recommendation.

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Google Oct 25, 2023

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DealerRater Oct 20, 2023

Found problem immediately. Was polite and very professional. Will return for future service. Have a great day!

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DealerRater Oct 17, 2023

ALWAYS A PLEASURE WORKING WITH BYERS JEEPS SERVICE DEPARTMENT! FRIENDLY FACES, GREAT COMMUNICATION AND THEY GET WORK DONE IN A TIMELY MANNER. JACE IS A TOP NOTCH WORKER!

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Google Oct 16, 2023

Fantastic dealership! doing business the way business should be done.

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Google Oct 15, 2023

A smooth buying experience, and cordial environment. I upgraded my vehicle, arranging everything on-line, and driving away in just a few days with superior touring freedom.

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Google Oct 15, 2023

Jeff Parker went above and beyond!!!!! We had a special thing going on and he was patient and helped us find us the best deal !! Rawlings was super friendly in helping as well. Thank you Jeff I will forever be thankful for you !!!!

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DealerRater Oct 15, 2023

Very knowledgeable staff, professional and friendly. I love my car! Would buy from this dealer again

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Google Oct 15, 2023

Prompt,competent and fair. None better.

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DealerRater Oct 15, 2023

Brittany is very professional and timely. She returns phone calls and explains things thoroughly. The last person that I dealt with was an African-american gentleman who was very arrogant, annoying, and dismissive. Brittany wasn't like that at all, she was respectful and seemed to be genuinely concerned about my vehicle and the service that she was providing.

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Google Oct 15, 2023

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Google Oct 14, 2023

I love and trust the Byers team to service my car. I have been going for 5 years. My service assistant Marcus really takes care of my requests. Will not go anywhere else

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Google Oct 14, 2023

just wish they was open after 3pm

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DealerRater Oct 14, 2023

coinvent and close to home and the price was reasonable., brake inspection told me I did not need a brake job, but I did need an oil change - so I got one.

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DealerRater Oct 14, 2023

They do good work, quickly! Always satisfied with services completed by this shop. Byers is quality!

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Google Oct 14, 2023

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Google Oct 14, 2023

Dependable service with a smile 😃

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Google Oct 14, 2023

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DealerRater Oct 14, 2023

Great service and customer service. The one time I had an issue it was resolved quickly. Great group from start to finish.

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Facebook Oct 10, 2023

Thank you David McDorman for my new Jeep Wrangler! My husband and I appreciate how easy going and friendly you were to work with, and that you even stayed an hour after the Dealership closed to make sure we were taken care if and not rushed. I would highly recommend David McDorman and the whole team at Byers for your next vehicle. thanks again ✌️

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Google Oct 7, 2023

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Google Oct 2, 2023

bought a car here on Saturday September 30 2023, and I have to say it was a A+ experience. These are some of the nicest people, no pressure sales people I have ever experienced in my car buying experiences. Our salesman Andy Peabody was extremely nice and helpful, walked us through the entire process and answered any questions we had. If your looking for a new or used car I highly recommend you stop in and see these guys.

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Google Sep 16, 2023

It was very good and our salesman, Richard, was great! He was so friendly and accommodating!

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Google Sep 4, 2023

Great people. I moved out of the country and they purchased my van and gave me top dollar. Have purchased 2 new vehicles from them and would recommend them to my family.

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Google Aug 17, 2023

Great service from Marcus and Jays!

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Google Aug 8, 2023

Recently completed my 3rd Jeep purchase & trade over the last two years with Byers. I can’t say enough good things about my experience. From sales to finance dept to service team…. Byers is a top notch Dealership. Richard Jackson & David McDorman provided the best experience & were super helpful with my 2023 Jeep Wagoneer purchase. I’ll continue to be loyal to Byers over any other dealer in the area!!!

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DealerRater Aug 2, 2023

Excellent customer service from Rawling Castillo in sales. Rawling is really nice and never pressured us to purchase a vehicle. We looked over a used truck and Rawling answered questions we had. Later that day, we also met the manager, Jeff Parker, and he was just as nice and answered all of our questions. We returned the next day and an offer was made. We spoke again with Jeff and the deal was made. When it came to financing, we met with Aaron Runge. We went through the paperwork and he didn’t rush to get us out the door. ...

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Google Jul 28, 2023

Thank you James for your help. Outstanding service employee you all have here! 🔥

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Google Jul 27, 2023

I recently had the pleasure of working with Richard, the finance manager at Byers, and I must say that my experience was nothing short of exceptional. Richard is a true professional who goes above and beyond to ensure that his customers are not only satisfied but delighted with their purchases. From the moment I walked into the showroom, Richard greeted me with a warm smile and genuine enthusiasm. He took the time to listen attentively to my needs and preferences, guiding me through the various options available. His knowledge and expertise were impressive, as he effortlessly answered all of my ...

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Google Jul 20, 2023

Worked a long-distance trade on a used Gladiator with Jonathan. Within the span of one work day, we got the deal done, including a trade-in and dealing with my credit union back home. Personnel at Byers were courteous, and I would recommend.

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Google Jul 17, 2023

I recently purchased a 2022 Ram 1500, and my sales associate Jonathan was a pleasure to work with. I'm from out of town and a lot of communication was done over the phone and email. He was awesome in person and was able to quickly answer any further question that I had. I would definitely do business with again.

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Google Jul 6, 2023

Very helpful crew with a great disposition.

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Google Jul 1, 2023

Jonathan went out of his way at short notice to quickly prep a Jeep Grand Cherokee that had just come in. I dropped by with no appt and he still accommodated my request. He even offered to have it detailed for me to come look at again the next day. The sales process was quick yet detailed and transparent. The car was and is beautiful and I purchased it today- thank you Jonathan!

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Google Jun 27, 2023

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Google Jun 1, 2023

Great staff willing to work with your situation I recommend them very professional

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Facebook May 31, 2023

It is always a seamless process to make a purchase here.

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Google May 29, 2023

Good!

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Facebook May 28, 2023

Marcus was so helpful, informative and friendly in a professional way. He knew right away what the mechanical issue was but requested I get diagnostic testing to confirm it

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Google May 28, 2023

Greg was fantastic to work with. Quick and easy. No pressure

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Google May 28, 2023

In and out quickly! I appreciate you Mr Marcus!

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Google May 27, 2023

Friendly knowledgeable thorough

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Google May 27, 2023

The service was prompt. I don't recall the gentleman's name that helped me (I'm sure it's in your system) but he was extremely friendly and had a calm demeanor..which put me at ease, much lke Xanax. Your waiting room had really comfortable chairs and the coffee reminded me of an AA meeting..which was nice. I must say I was disappointed that you refused my request to borrow your floor model HellCat..even though I said you could keep my Chrysler 200 as collateral. Your service tech finally gave in and said I could take it ...

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Google May 27, 2023

Great customer service!

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Google May 25, 2023

We were told our radio couldn’t be programmed at other dealerships because it was a used radio but Byers made it happen and it didn’t take long at all Marcus was very helpful

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Google May 25, 2023

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Google May 25, 2023

They make the entire process of buying vehicle enjoyable

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Google May 22, 2023

Very professional, polite, kind and honest. Thank You Jace !!!!!

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Google May 21, 2023

Fast, easy, no pressure, great service! Ask for Greg V.

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Google May 19, 2023

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Google May 18, 2023

Quick, informative and communicative

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Google May 18, 2023

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Google May 18, 2023

Courteous and timely service.

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Google May 15, 2023

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Google May 15, 2023

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Google May 15, 2023

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Google May 15, 2023

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Google May 14, 2023

The whole team at Byers was very helpful and attentive. Took the tone to get to know what was important to me. Would definitely go back.

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Google May 13, 2023

Great service- super helpful staff!

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Google May 12, 2023

Great buying experience! Richard is always on top of everything. He makes it a very easy process.

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Google May 8, 2023

David and the rest of the staff were great. Only issue I had was they would not budge on the vehicle price. I would totally recommend this business.

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Google May 6, 2023

Jeff H. takes really good care of me. This is my second purchase from him.

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Google May 6, 2023

Stellar staff and customer service!

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Google May 6, 2023

Was very efficient. Communicated clearly and was done with service in a relatively quick time


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